Ratings & Reviews

Overall Rating

5
(91 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Doug R. - |Recommended: YesWe love it here — It is very quiet in our apartment, in the building, and the surrounding neighborhood. The community is well maintained. There is very little that needs attention that goes without it for very long. The staff are friendly and helpful.
response from property -Thank you for the review! Please let us know if there is anything we can assist with in your home. It is always great to hear from residents.
submitted by Katie D. - |Recommended: YesFantastic community — Fantastic community, amazing maintenance staff and leasing management. Really a diverse, fun community.
response from property -Thank you for taking the time to write a review. We love hearing from residents!
submitted by Tracy E. - |Recommended: YesConvient to everything in the downtown area of Arlington Heights — i would recommend to anybody who wants to live here its a great place has everything you need..
response from property -Thanks for the review! Please let us know if there is anything you need assistance with in your home!
submitted by Yvonne D. - |Recommended: YesNice property with excellent upkeep — The property is beautiful. Grounds keeping and cleanliness of the common areas are excellent. Quality of construction is best in class The only noise intrusions are from occasional hallway traffic. The management and maintenance staff really go the extra mile in customer service. Very few times have I needed to place a maintenance order but when I have I utilize the online work order system and the issue has been fixed prior to my return home on the next day.
response from property -Thank you for the review. It is always great hearing from our residents. We hope to see you at the next resident event!
submitted by Concetta L. - |Recommended: YesGreat Place to Live — The Dunton Ave building is very quiet, loved living in the spacious studio. Great staff, high-end fixtures appliances, very clean, perfect location downtown Arlington Heights next to Metra. Only wish I could stay
response from property -Thank you for taking time to write a review. Please keep us in mind for the future!
submitted by Douglas S. - |Recommended: YesGreat location — After living here for two years, it's a really great location to commute downtown. Pet friendly, people friendly, great prompt service. The 3 elevators self-park on the ground, 5th and 9th floors when not in use, and if you're on one of those floors its really nice to have it open with no waiting - otherwise the wait only ever a few short moments. Wonderful views if you're looking south, and although the train can be a bit noisy, you learn to live with it. The club room smells AMAZING all the time, we'd seriously pop in to get a whiff.
response from property -Thank you for the review. We love hearing from our valued residents!
submitted by Adam K. - |Recommended: YesGreat place to live — Absolutely. Renovations going on at building 2 to make it nicer, staff is always friendly and helpful. New apartments with great amenities. Glad to live here. If possible, free weight equipment in building 2 gym.
response from property -Thank you for the review! It is always great hearing new ideas. Please let us know if there is anything you need assistance with in your home.
submitted by Michael M. - |Recommended: YesVery Nice Great Location — Safe, convenient, well maintained and clean. Very friendly and helpful staff.
response from property -Thank you for the review! Please let us know if there is anything we can assist with in your home.
submitted by Lori W. - |Recommended: YesGreat urban living — I love living at The Hancock Convenient, great neighborhood, professional staff and beautiful grounds.
response from property -We are overjoyed to hear how much you love the location here! Thank you for kind words, please let me know if there is anything else we can provide for you in the future!
submitted by Anthony U. - |Recommended: YesNice quiet apartment. — The apartments are very nice and well kept.
response from property -Thank you for taking the time to share your feedback!. Please let me know if there is anything else we can provide for you in the future!
submitted by Akimitsu T. - |Recommended: YesApartment — good location and good apartment. Everything was fine. Only one thing , there were too much dust in room. The cause may be carpet or cieling. But, totaly, the room was so good.
response from property -We are overjoyed to hear how much you love the location here! Thank you for taking the time to share your feedback, please let me know if there is anything else we can provide for you in the future!
submitted by Kuniaki T. - |Recommended: YesGood staff — Always supportive, quick reply to email queries.
response from property -It is always nice to hear kind words from our residents! Thank you for taking the time to share your feedback, please let me know if there is anything else we can provide for you in the future!
submitted by Juan M. - |Recommended: YesProfessional and accommodating staff, great location, wonderful amenities. — We have lived at Hancock Square since May/2014 and we love it! The staff has always been very helpful, professional and welcoming. The amenities are great, always clean and accessible and we can always count on a quick response to any maintenance needs we may have. Living here has exceeded our expectations. Thank you to all for making us feel home.
response from property -We are overjoyed to hear how much you love the location here! Thank you for taking the time to share your feedback, please let me know if there is anything else we can provide for you in the future!
submitted by Tim M. - |Recommended: YesThis is a clean, animal and people friendly complex with great service and close to the heart of downtown Arlington Hts — I have live here three years and love it. The residents in both buildings are friendly and the employees in the rental office have always been patient and polite. If I have any issues with my unit or with the property, they are addressed immediately and professionally by the grounds crew or rent office staff. I would and do recommend this complex to anyone looking in the area.
response from property -Hi Tim, We are overjoyed to hear your kind remarks and how much you enjoy our location and living here! Thank you for taking the time to share your feedback, please let me know if there is anything else we can provide for you in the future! Regards, Jillian Larkin Business Manager
submitted by Anthony M. - |Recommended: YesGreat place to live! — Great location!
response from property -Hi Anthony, We are overjoyed to hear how much you love the location here! Thank you for taking the time to share your feedback, please let me know if there is anything else we can provide for you in the future! Regards, Jillian Larkin Business Manager