Ratings & Reviews

Overall Rating

5
(129 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Nicola L. - |Recommended: YesIs a great place to stay — Is a great place to stay , staff is fantastic a little noisy because near Metra
response from property -Hello Thank you so much for the 5-star review! We appreciate your feedback and are so happy to hear you are enjoying your experience with us. During these unceretain times, home is so very important to us all! We are always here if you need us and are just a phone call away! Thank you, Crystal G. Business Manager Hancock Square
submitted by Megan L. - |Recommended: YesIt is nice. — It is nice.
response from property -Hello- Thank you so much for your 5-sar review! -Crystal G. Hancock Square
submitted by Katherine W. - |Recommended: YesGorgeous, well maintained, secure — We love living at Hancock Square. The Leasing Office staff is extremely helpful and informative of any and all questions you may have. The location cannot be beat Amenities are very well maintained and parking is never an issue.
submitted by Kevin A. - |Recommended: YesFantastic Apartment Community — Hancock Square is a wonderful apartment community that is safe, peaceful, and well maintained. Definitely a place you will want to call home.
response from property -Hello- Thank you so very much for the wonderful 5-star review. Your sentiment means the world to us. We love that you enjoy calling us home! Thank you, Your Hancock Team
submitted by John R. - |Recommended: YesVery nice — I recommend it
response from property -Hi John- Thank you so much for the 5-star review! Sincerely, Your Hancock Team
submitted by Daniel M. - |Recommended: YesNice property — The location of the property was extremely nice. We were very pleased and staff was very nice and helpful.
response from property -Hello- Thank you so very much for the wonderful 5-star review. Your sentiment means the world to us and we love that you are enjoying your home with us. Thank you, Your Hancock Team
submitted by Spencer D. - |Recommended: YesExcellent property with excellent amenities — Paradise Beautiful property with everything you could ask for. Would recommend to a friend in a heartbeat.
response from property -Hello- This review knocked our socks off! Thank you so much for taking the time to provide this wonderful sentiment. We are so happy to see hear that you are lovng calling us home. Thank you, Crystal G.
submitted by Samuel I. - |Recommended: Yes. — .
response from property -Thank you so much for the 5-star review,Sam!
submitted by Yosuke S. - |Recommended: YesGreat — Great
response from property -Thank you so much for the 5-Star Review!! -Crystal G Business Manager
submitted by Hisashi S. - |Recommended: YesVery comfortable. — I will renew a lease agreement.
response from property -Hello- We are so happy to hear you are comfortable here at Hancock Square and will be staying with us. Your feedback means the word to us. Thank you, Crystal G.
submitted by Ashley G. - |Recommended: YesThe property is in a nice location, very clean, and welcoming — I have only lived here for about a week and it has been very lovely so far. The apartment complex has a welcoming staff that is happy to help with any issues. The best part is the location. There is so much to see and do here, but also close to the metra so if you want to travel you can quite easily. Only issue is the difficulty of moving in.
response from property -Hello Ashley We are so happy to hear you are loving where you live. We are here to make sure that you have the best possible living experience. Please let us know if you ever need any assistance. Thank you, Crystal G.
submitted by Marcia S. - |Recommended: YesGreat location. Studio floorplans are exceptional. — Excellent access to train and downtown Arlington Heights. All staff,including service and maintenance personnel, are exceptional and provide timely response. ASK if REMODEL or other construction is schedule as they may not advise you of same prior to signing lease. I had to endure five months of noise and inconvenience almost immediately after signing lease, which they failed to disclose at signing. The rent is too high for the product. Were you to remove the above interference with the quiet and peaceful enjoyment of the rental, it's a great property and location.
submitted by Golfo K. - |Recommended: YesHancock Square at Arlington Station is multi-faceted apartment community that offers unparalleled charm, elegance and smart luxury living. — Hancock Square at Arlington Station brings luxurious apartment amenities to Downtown Arlington Heights. Living here has been nothing short of a positive experience There is a wonderful sense of community here and the residents are all very nice. The staff is incredibly friendly and always willing to go above and beyond The property is very well maintained both inside and outside. Overall, living here has definitely felt like home and I believe it is the people here that really make the difference
response from property -Golfo- Thank you so much for the wonderful review. We are so happy to hear that you are having a wonderful experience. Your feedback means the world to us and this was so wonderful to read! Thank you, Crystal G.
submitted by Atsuya H. - |Recommended: YesMaintenance serves is perfect — Always quick response with perfect job
response from property -Thank you so much for the 5-Star Review. We are happy to hear that Maintenance has provided you with wonderful service. Thank you, Crystal G.
submitted by Stephen G. - |Recommended: YesHad a wonderful experience living at Hancock Square — It's a great place to live. Responsive staff and very clean
response from property -Stephen- Thank you so much for the 5 Star Review. We are happy to hear you are having a positive living experience and will do all we can to make sure that continues. Thank you, Crystal G.