Ratings & Reviews

Overall Rating

5(91 reviews)100% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Marc C. - |Recommended: YesGreat — Great people, great place, great atmosphere
response from property -Thank you so much for the wonderful review! We are happy to hear you are enjoying your experience here at Hancock Square!! -Crystal G. Business Manager
submitted by Michele A. - |Recommended: YesVery beautiful and central to everything — Gym, washer, dryer, kitchen and community room included which is very nice.
response from property -Thank you so much for taking the time to complete this review. It sounds like you are enjoying your stay and your home here at Hancock Square. That makes us all very happy! -Crystal G. Business Manager
submitted by Lauren S. - |Recommended: YesGreat location, amenities, and staff — The building itself is always clean and being taken care of. The leasing staff has been nothing but nice and accommodating to my needs. Inside my apartment is exactly what I thought I was getting no surprises . Anytime I need help or something fixed maintenance is always here within a day and able to help out. The noise it typical communal living. If you don't want to hear your neighbors, don't live in an apartment complex. I haven't lived here for the duration of my lease to know what the increase is when resigning- hopefully not too much or it would be a deal breaker.
response from property -Hi Lauren- Thank you so much for the 5-satr review. We are beyond thrilled you love where you live! -Crystal G. Business Manager
submitted by Yoshifumi O. - |Recommended: YesSafety and trust — So I like Hancock very much.
response from property -Yoshifumi- Thank you so much for taking the time to complete this review. We appreciate your kind words and are so very happy to hear how you feel about your living experience here at Hancock Square. We hope to see you tonight at the Amenity Space review!! Thank you, Crystal G. Business Manager
submitted by Gene S. - |Recommended: YesGreat staff and decent apartment — The staff is amazing and apartment and building itself are decent. The only issues is that you can hear upstairs. It just might be that they are stomping and heavy footed.
response from property -Hi Gene- Thank you for the kind words and for taking your time to complete this review for us. If the noise issue ever gets too bothersome please let us know. Thank you, Crystal G.
submitted by Natalie W. - |Recommended: YesThis property allows me to feel safe and comfortable in a great location — I would tell them that I love how friendly all of the residents and staff members are at this apartment. It creates a great environment to live in.
response from property -Natalie- Thank you so much for the 5-star review. We are so happy to hear that you are enjoying your experience here at Hancock Square. Have a wonderful day and we hope to see you at tonight's amenity space reveal! Crystal G. Hancock Square
submitted by Takumi T. - |Recommended: YesSatisfied — I like this apartment.
response from property -Takumi- Thank you for reviewing us! We are so happy you are enjoying your experience here at Hancock Square. Please let us know if we can improve any of your experiences. Thank you, Crystal G.
submitted by Samantha I. - |Recommended: YesI love my apartment — Friends have asked and I tell them that I love it Very few thins would I change. A 1 bed den unit for starters, and ti would be great to have garbage disposals, but otherwise, all my needs are met, and often exceeded by the staff. Really great, helpful, staff that go above and beyond, which is probably the 1 reason I love living here. The location is perfect, plenty of walkable nightlife, restaurants and shopping. Really glad I moved here.
response from property -Samantha- Thank you so much for the awesome review! We hope the longer you stay with us- the more reasons you will find to love where you live!! Thank you, Crystal G.
submitted by Katsuhiro T. - |Recommended: YesSo far satisfied — Good as it is convinient for both station and driving
response from property -Thank you so much for the review! We are happy you are enjoying our convenience location! -Crystal G. Hancock Square
submitted by Adam J. - |Recommended: YesVery clean and well maintained. — Great location. Next to train, next to downtown. Great Christmas lights all around downtown.
response from property -Hi Adam- Thank you so much for the 5-Star Review. We couldn't agree more, the lights outside at this time of the year are just so beautiful!! We are also glad to see you are enjoying your location. Have a wonderful New Year! -The Hancock Team
submitted by John C. - |Recommended: YesLove the location and amenities. — The location in relation to the train and downtown Arlington Heights are perfect. We use the weekend pass on the train a lot to save on city parking. It is so convenient. Downtown Arlington Heights has so many great restaurants, bars, and venues that we have never been at a loss for something to do.
response from property -Hi John- Thank you so much for your review and we are so happy to hear you love where you live. We must agree, this is a wonderful location and Arlington Heights has SO much to offer!! Thank you, Crystal G. Business Manager Hancock Square
submitted by Felipe B. - |Recommended: YesPerfect Structure and Location — Perfect Building in a very convenient location. The staff is very professional.
response from property -Thank you so much for reviewing Hancock Square. Your opinions and feedback are very valuable to us. We hope that as your residency continues we can also continue to exceed your expectations. -Crystal G. Hancock Square
submitted by Eric H. - |Recommended: YesPeaceful. Clean. Friendly staff and neighbors. — My wife and I have lived here for one year, and recently signed another lease. We have been happy with our experience so far. The grounds are clean, and the staff is very responsive to our needs.
response from property -Thank you so much for the review. So happy to hear you love where you live!
submitted by Emily - |Recommended: YesLove this place — Clean, quiet, peaceful. Very little noise, beautiful views. Super dog-friendly. Top-notch amenities.
response from property -Hi Emily- Thank you so much for taking the time to review Hancock Square. We are so happy you love where you live! Crystal G. Business Manager
submitted by Cheryl K. - |Recommended: YesI enjoy living here — Convience
response from property -Hi Cheryl- Thank you so much for your review of Hancock Square. So happy you are having a good experience and enjoy calling us home. Thank you, Crystal G. Business Manager