Ratings & Reviews

Overall Rating

5
(112 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Yoshiyuki T. - |Recommended: YesGreat apartment — Happy to live this apartment.
response from property -Thank you so much for taking the time to give us such a wonderful review! We are thrilled to hear you are lovong calling us home! Please know we are always here to help and to do our best to ensure you have the best possible experience. Thank you, Your Hancock Team
submitted by Yasuyuki K. - |Recommended: YesGood — Good
response from property -Hello- Thak you so much for taking the time to complete a review for us here at Hancock Square. By your responses it seems there may be aspects of living with us that you would like to see improve. We are always open to feedback! Let us know how we can earn your 5-star review in the future. Thank you, Crystal G.
submitted by Tina P. - |Recommended: YesNice, clean, pleasant community. — So far, we enjoy this apartment community. It is clean, and we have experienced low noise levels, and is overall a pleasant place to live. Enjoying the short walk to the train station and downtown Arlington Heights restaurants, bars and shops. We also like having the garage parking amenity.
response from property -Hi Tina- Thank you so much for taking the time to give us such a wonderful review! We are thrilled to hear you are having a good experience. Please let us know how we can earn your 5-star review in the future. We are always open to feedback and happy to find new ways to make the experience calling us home even better!. Thank you, Your Hancock Team
submitted by Anthony S. - |Recommended: YesI really like it It's been great so far — The apartment is pretty spacious and modern. The staff has been great. I've lived in a lot of apartments in recent years, and it's easily one of my favorites I love how pet friendly it is. The apartment staff is very responsive, and they seem to really care about their tenants.
response from property -Hello- Your review has truly made our day! Thank you for the kind words!! We are beyond thrilled to see you are loving calling us home! Thank you, Your Hancock Team
submitted by Mandukhai L. - |Recommended: YesGood — Cool
response from property -Thank you so much for the 5-star review!
submitted by John M. - |Recommended: YesGood living environment — The staff is very helpful and very well maintained property
response from property -Hello- Thank you so much for taking the time to give us such a wonderful review! We are thrilled to hear you are loving calling us home! Please know we are always here to help and to do our best to ensure you have the best possible experience. Thank you, Crystal G. Business Manager
submitted by Erin S. - |Recommended: YesGreat place to live — The building is well kept and it is in a great location.
response from property -Hello- Thank you so very much for the wonderful 5-star review. Your sentiment means the world to us. Thank you, Your Hancock Team
submitted by Toni A. - |Recommended: YesFriendliest staff, high cleaning standards — Great place, especially during this pandemic.
response from property -Thank you so much for the 5-star review! We appreciate your feedback and are so happy to hear you are enjoying your experience with us. During these unceretain times, home is so very important to us all! Thank you, Crystal G. Business Manager Hancock Square
submitted by Lilli F. - |Recommended: YesBeautiful and friendly — Clean, beautiful, informative, helpful and so friendly. Lots of community events and has handled the pandemic well.
response from property -Thank you so much for the wonderful review. We truly appreciate your kind words. We are so happy you love where you live! Thank you, Crystal G.
submitted by Alison A. - |Recommended: YesBeautiful and friendly community — Friendly staff and the most friendliest home owners. Beautiful grounds.
response from property -Alison- Thank you so much for choosing to call us home and the wonderful review. We appreciate the feedback and will always do our best to provide the best living experience. Thank you, Crystal G. Business Manager
submitted by John B. - |Recommended: YesBeautifully kept property that is well managed — I have lived at Hancock Square for more than 2 years. The property is well kept and clean. My apartment is spacious and bright. During these last few months of COVID 19, management has done a fantastic job trying to keep the residents safe. I am very grateful to have a place like Hancock Square to call home.
response from property -Hi John- Thank you so much for the wonderful review. We are overjoyed to hear that you are loving where you live, We will always do our best to provide you with the best possible living experience. Thank you for the 5-star review, this means the world to us. Thank you, Crystal G. Business Manager
submitted by Faith K. - |Recommended: YesCozy apartment in a great location and maintained by helpful staff — Unit - Living here felt very homey and peaceful. Community - Everyone whom I've encountered here are friendly and kind. Location - The apartment is centrally located. Staff - The people who manage and maintain the building have been very responsive and helpful. The only thing I dislike about the apartment is that it's a bit expensive.
response from property -Hello Faith- Thank you so much for the wonderful review. We are overjoyed to hear that you are loving where you live, We will always do our best to provide you with the best possible living experience. We are happy to hear that your community has been welcoming and friendly. Now, more than ever, home is so very important. We are glad you choose to call us home! Thank you, Crystal G. Business Manager
submitted by Peter V. - |Recommended: YesExcited so far We like it — Very nice apartment, clean and spacious, we are enjoying it so far
response from property -Hi Peter- Thank you so much for the wonderful review. We are overjoyed to hear that you are loving where you live, Thank you for the 5-star review, this means the world to us. Thank you, Crystal G. Business Manager
submitted by Nicola L. - |Recommended: YesIs a great place to stay — Is a great place to stay , staff is fantastic a little noisy because near Metra
response from property -Hello Thank you so much for the 5-star review! We appreciate your feedback and are so happy to hear you are enjoying your experience with us. During these unceretain times, home is so very important to us all! We are always here if you need us and are just a phone call away! Thank you, Crystal G. Business Manager Hancock Square
submitted by Megan L. - |Recommended: YesIt is nice. — It is nice.
response from property -Hello- Thank you so much for your 5-sar review! -Crystal G. Hancock Square