Ratings & Reviews

Overall Rating

5(91 reviews)100% of customers recommend this property

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Resident Reviews

submitted by Yosuke S. - |Recommended: YesGreat — Great
response from property -Thank you so much for the 5-Star Review!! -Crystal G Business Manager
submitted by Hisashi S. - |Recommended: YesVery comfortable. — I will renew a lease agreement.
response from property -Hello- We are so happy to hear you are comfortable here at Hancock Square and will be staying with us. Your feedback means the word to us. Thank you, Crystal G.
submitted by Ashley G. - |Recommended: YesThe property is in a nice location, very clean, and welcoming — I have only lived here for about a week and it has been very lovely so far. The apartment complex has a welcoming staff that is happy to help with any issues. The best part is the location. There is so much to see and do here, but also close to the metra so if you want to travel you can quite easily. Only issue is the difficulty of moving in.
response from property -Hello Ashley We are so happy to hear you are loving where you live. We are here to make sure that you have the best possible living experience. Please let us know if you ever need any assistance. Thank you, Crystal G.
submitted by Marcia S. - |Recommended: YesGreat location. Studio floorplans are exceptional. — Excellent access to train and downtown Arlington Heights. All staff,including service and maintenance personnel, are exceptional and provide timely response. ASK if REMODEL or other construction is schedule as they may not advise you of same prior to signing lease. I had to endure five months of noise and inconvenience almost immediately after signing lease, which they failed to disclose at signing. The rent is too high for the product. Were you to remove the above interference with the quiet and peaceful enjoyment of the rental, it's a great property and location.
submitted by Golfo K. - |Recommended: YesHancock Square at Arlington Station is multi-faceted apartment community that offers unparalleled charm, elegance and smart luxury living. — Hancock Square at Arlington Station brings luxurious apartment amenities to Downtown Arlington Heights. Living here has been nothing short of a positive experience There is a wonderful sense of community here and the residents are all very nice. The staff is incredibly friendly and always willing to go above and beyond The property is very well maintained both inside and outside. Overall, living here has definitely felt like home and I believe it is the people here that really make the difference
response from property -Golfo- Thank you so much for the wonderful review. We are so happy to hear that you are having a wonderful experience. Your feedback means the world to us and this was so wonderful to read! Thank you, Crystal G.
submitted by Atsuya H. - |Recommended: YesMaintenance serves is perfect — Always quick response with perfect job
response from property -Thank you so much for the 5-Star Review. We are happy to hear that Maintenance has provided you with wonderful service. Thank you, Crystal G.
submitted by Stephen G. - |Recommended: YesHad a wonderful experience living at Hancock Square — It's a great place to live. Responsive staff and very clean
response from property -Stephen- Thank you so much for the 5 Star Review. We are happy to hear you are having a positive living experience and will do all we can to make sure that continues. Thank you, Crystal G.
submitted by Masazumi Y. - |Recommended: YesIn general comfortable to live — This would be a good choice. All that's missing for me is a garbage disposal in the sink.
response from property -Hello- Thank you so much for taking the time to complete this review. While we do not have garbage disposals we are doing some great improvements to the community in the next few weeks. We hope you will love them! Thank you, Crystal G.
submitted by Meghan W. - |Recommended: YesWonderful place to live — I have lived in apartments in New York City and Los Angeles, and Hancock Square has exceeded my expectations. I love living in this community.
response from property -Hello- Thank you for the wonderful review. We are so happy you are loving where you live! Thank you, Crystal G.
submitted by Emilia L. - |Recommended: YesBest place to live — Love it
response from property -Hello- What a fab review! Thank you so much!! We love that you are loving where you live! Thank you, Crystal G.
submitted by John J. - |Recommended: YesThe property is in great shape and people are nice — the building amenities are ideal, building is in good shape for its age. close to everything you need.
response from property -Hello- Thank you so much for the 5-Star Review. It sounds like you are having a wonderful experience all around and for that we couldn't be more thankful. Thank you, Crystal G.
submitted by Shinsuke N. - |Recommended: YesVery convenient place near Arlington Heights downtown — Very convenient place near Arlington Heights downtown. Apartment is clean and maintained.
response from property -Hello- Thank you so much for the wonderful review. We are happy to hear you are enjoying your community. Thank you, Crystal G.
submitted by Prakash P. - |Recommended: YesA convenient place with a friendly staff — Conveniently located, quiet apartment complex with all good facilities. Management office has a great friendly staff and you will see a lot of events functions that occur. Had to move out due to personal constraints but the 2 years stay was near perfect. Building maintenance is prompt and they keep the apartment complex clean all the time.
response from property -Hello- We are overjoyed with your 5-Star Review, thank you so much! We want to wish you the best of luck in your new home, Thank you, The Hancock Team
submitted by Kelly I. - |Recommended: YesReviee — Really enjoyed living here, place is update and comfy
response from property -Kelly- So happy to hear you love where you live!!
submitted by Nicholas H. - |Recommended: YesGreat experience. — The staff here are very welcoming and always here to accommodate their residents as best as they can. I love how they bring the community closer with events and even bringing in food trucks All my maintenance needs were done in a timely manner. Glad that I chose to stay here at Hancock Square.
response from property -Thank you so much for the 5-star review! We are so glad you feel you are getting great service. Thank you, Crystal G.