Ratings & Reviews

Overall Rating

5
(100 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Toni A. - |Recommended: YesFriendliest staff, high cleaning standards — Great place, especially during this pandemic.
response from property -Thank you so much for the 5-star review! We appreciate your feedback and are so happy to hear you are enjoying your experience with us. During these unceretain times, home is so very important to us all! Thank you, Crystal G. Business Manager Hancock Square
submitted by Lilli F. - |Recommended: YesBeautiful and friendly — Clean, beautiful, informative, helpful and so friendly. Lots of community events and has handled the pandemic well.
response from property -Thank you so much for the wonderful review. We truly appreciate your kind words. We are so happy you love where you live! Thank you, Crystal G.
submitted by Alison A. - |Recommended: YesBeautiful and friendly community — Friendly staff and the most friendliest home owners. Beautiful grounds.
response from property -Alison- Thank you so much for choosing to call us home and the wonderful review. We appreciate the feedback and will always do our best to provide the best living experience. Thank you, Crystal G. Business Manager
submitted by John B. - |Recommended: YesBeautifully kept property that is well managed — I have lived at Hancock Square for more than 2 years. The property is well kept and clean. My apartment is spacious and bright. During these last few months of COVID 19, management has done a fantastic job trying to keep the residents safe. I am very grateful to have a place like Hancock Square to call home.
response from property -Hi John- Thank you so much for the wonderful review. We are overjoyed to hear that you are loving where you live, We will always do our best to provide you with the best possible living experience. Thank you for the 5-star review, this means the world to us. Thank you, Crystal G. Business Manager
submitted by Faith K. - |Recommended: YesCozy apartment in a great location and maintained by helpful staff — Unit - Living here felt very homey and peaceful. Community - Everyone whom I've encountered here are friendly and kind. Location - The apartment is centrally located. Staff - The people who manage and maintain the building have been very responsive and helpful. The only thing I dislike about the apartment is that it's a bit expensive.
response from property -Hello Faith- Thank you so much for the wonderful review. We are overjoyed to hear that you are loving where you live, We will always do our best to provide you with the best possible living experience. We are happy to hear that your community has been welcoming and friendly. Now, more than ever, home is so very important. We are glad you choose to call us home! Thank you, Crystal G. Business Manager
submitted by Peter V. - |Recommended: YesExcited so far We like it — Very nice apartment, clean and spacious, we are enjoying it so far
response from property -Hi Peter- Thank you so much for the wonderful review. We are overjoyed to hear that you are loving where you live, Thank you for the 5-star review, this means the world to us. Thank you, Crystal G. Business Manager
submitted by Nicola L. - |Recommended: YesIs a great place to stay — Is a great place to stay , staff is fantastic a little noisy because near Metra
response from property -Hello Thank you so much for the 5-star review! We appreciate your feedback and are so happy to hear you are enjoying your experience with us. During these unceretain times, home is so very important to us all! We are always here if you need us and are just a phone call away! Thank you, Crystal G. Business Manager Hancock Square
submitted by Megan L. - |Recommended: YesIt is nice. — It is nice.
response from property -Hello- Thank you so much for your 5-sar review! -Crystal G. Hancock Square
submitted by Katherine W. - |Recommended: YesGorgeous, well maintained, secure — We love living at Hancock Square. The Leasing Office staff is extremely helpful and informative of any and all questions you may have. The location cannot be beat Amenities are very well maintained and parking is never an issue.
submitted by Yosuke S. - |Recommended: YesGreat — Great
response from property -Thank you so much for the 5-Star Review!! -Crystal G Business Manager
submitted by Hisashi S. - |Recommended: YesVery comfortable. — I will renew a lease agreement.
response from property -Hello- We are so happy to hear you are comfortable here at Hancock Square and will be staying with us. Your feedback means the word to us. Thank you, Crystal G.
submitted by Ashley G. - |Recommended: YesThe property is in a nice location, very clean, and welcoming — I have only lived here for about a week and it has been very lovely so far. The apartment complex has a welcoming staff that is happy to help with any issues. The best part is the location. There is so much to see and do here, but also close to the metra so if you want to travel you can quite easily. Only issue is the difficulty of moving in.
response from property -Hello Ashley We are so happy to hear you are loving where you live. We are here to make sure that you have the best possible living experience. Please let us know if you ever need any assistance. Thank you, Crystal G.
submitted by Marcia S. - |Recommended: YesGreat location. Studio floorplans are exceptional. — Excellent access to train and downtown Arlington Heights. All staff,including service and maintenance personnel, are exceptional and provide timely response. ASK if REMODEL or other construction is schedule as they may not advise you of same prior to signing lease. I had to endure five months of noise and inconvenience almost immediately after signing lease, which they failed to disclose at signing. The rent is too high for the product. Were you to remove the above interference with the quiet and peaceful enjoyment of the rental, it's a great property and location.
submitted by Golfo K. - |Recommended: YesHancock Square at Arlington Station is multi-faceted apartment community that offers unparalleled charm, elegance and smart luxury living. — Hancock Square at Arlington Station brings luxurious apartment amenities to Downtown Arlington Heights. Living here has been nothing short of a positive experience There is a wonderful sense of community here and the residents are all very nice. The staff is incredibly friendly and always willing to go above and beyond The property is very well maintained both inside and outside. Overall, living here has definitely felt like home and I believe it is the people here that really make the difference
response from property -Golfo- Thank you so much for the wonderful review. We are so happy to hear that you are having a wonderful experience. Your feedback means the world to us and this was so wonderful to read! Thank you, Crystal G.
submitted by Atsuya H. - |Recommended: YesMaintenance serves is perfect — Always quick response with perfect job
response from property -Thank you so much for the 5-Star Review. We are happy to hear that Maintenance has provided you with wonderful service. Thank you, Crystal G.